Frequently Asked Questions
Everything you need to know about your Oxford Shop experience.
What is the standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.
What is your return policy for online orders?
You can return any unworn, unwashed items with original tags attached within 30 days of purchase for a full refund or exchange.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements for chest, waist, and sleeve length.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress.
Are your materials sustainably sourced?
Oxford Shop is committed to quality and ethical sourcing. We prioritize premium natural fibers and work closely with suppliers who adhere to our strict social responsibility code.